InsurOps unifies the entire insurance value chain — from real-time multi-insurer quoting and automated underwriting to commission tracking and claims intelligence — built for Africa's $98.5B market opportunity. Built by Redian Software.
Africa's Insurance Market at a Glance
Africa's penetration rate is less than half the 6.8% global average — technology-enabled platforms are positioned to unlock unprecedented growth.
Africa's insurance market reached $98.5 billion in 2025, yet penetration remains below 3% — less than half the global average. The protection gap exposes millions to unmitigated risk while technology-enabled platforms promise unprecedented growth.
Brokers waste hours contacting multiple insurers individually for each policy quote, losing competitive speed.
Spreadsheet-based tracking leads to revenue leakage and reconciliation delays across the book.
Regional brokers can only access 3–5 insurers, restricting client options and competitiveness.
Insurers manage hundreds of broker relationships through email, phone, and disconnected portals.
Manual quote generation creates 24–48 hour delays that cost competitive deals.
A cloud-based operating system that unites brokers and insurers in a single digital ecosystem — eliminating friction, unlocking market access, and enabling intelligent automation at every step of the insurance lifecycle.
Access all insurers · real-time quotes · AI recommendations · portfolio analytics
Cloud operating system with integrated workflows
Unified broker network · automated underwriting · embedded APIs
Self-service portal · mobile app · instant policy access
Device-agnostic accessibility enables brokers in urban and rural areas to operate efficiently — 99.9% uptime guaranteed.
Instant access to multiple insurer products without separate credentials — one platform, all insurers.
All parties work with current policy data, eliminating version control issues and manual reconciliation.
Automated documentation and regulatory reporting for audit readiness — TIRA, IRA, and regional regulator ready.
Brokers gain everything they need to grow their book, serve clients better, and outpace the competition — all from one dashboard.
Connect to entire insurer network from a single dashboard — no switching, no friction.
Machine learning suggests optimal pricing and coverage combinations for each client profile.
Real-time visibility into earnings across all policies — eliminate revenue leakage forever.
Generate quotes, bind policies, and service clients from anywhere — including offline capability.
Insurers gain a unified network, intelligent analytics, and automated operations — turning broker relationships into a powerful growth engine.
Access hundreds of active brokers instantly vs managing relationships individually.
Eliminate redundant systems, manual reconciliation, and broker onboarding overhead.
Analytics across entire broker network reveal emerging trends before competitors.
Analyse claim patterns across the full broker network to identify anomalies early.
Enable partnerships with fintech platforms and e-commerce to reach uninsured populations at scale — digital onboarding adds new brokers in hours, not weeks.
Eight integrated modules covering the full insurance lifecycle — from product configuration through advanced analytics, without spreadsheets or silos.
Configurable insurance products with flexible pricing, coverage terms, and insurer mapping for retail and commercial lines.
End-to-end management from issuance through renewal and cancellation — with automated renewals, endorsements, and full audit trails.
Unified customer management aggregating policy history, claim records, and service requests — enabling personalized service and cross-sell.
Seamless access and performance visibility across multiple insurers — instant multi-insurer quote comparison and real-time binding.
Track claims from First Notice through settlement. Analyse patterns by geography and product, and identify fraud indicators early.
Real-time premium tracking with M-Pesa, Tigo Pesa & Airtel Money integrations — eliminating payment friction and leakage.
Automated, transparent commission calculation and reconciliation for your broker agent network — zero revenue leakage.
Pre-built dashboards tracking earnings, retention, claims ratios, and pipeline. Exportable reports meet regulatory and board requirements.
Built on proven cloud infrastructure with AI, mobile-first design, and API-first architecture — ready for Africa's digital-first insurance economy.
Hosted on redundant infrastructure with 99.9% uptime guarantee and automatic scaling during peak periods.
Progressive web app works on smartphones, tablets, and desktop with offline capability for intermittent connectivity.
RESTful APIs enable connections to insurer core systems, payment gateways, and third-party services for embedded insurance.
Predictive analytics for pricing optimisation, risk assessment, personalized product recommendations, and fraud detection.
Bank-level encryption, role-based access control, and comprehensive audit logging meeting all regulatory requirements.
Event-driven architecture ensures instant quote delivery, policy binding, and commission calculations at any scale.
InsurOps API infrastructure enables real-time insurance activation at the point of transaction — unlocking millions of uninsured Africans through the platforms they already use.
From pilot to full production in 30 days — zero hardware, full cloud deployment, and dedicated support from our insurance domain experts.
Broker onboarding completed in one month with phased rollout — start with pilot group, validate workflows, then scale.
Full cloud deployment eliminates all infrastructure costs — access from any device on any network.
Local support team with insurance domain expertise available via phone, chat, and email.
Start with pilot broker group, validate workflows, then scale the network systematically.
Onsite and remote training programmes ensure broker teams master the platform quickly.
Automated tools and support team assist with importing existing policy and client data.
SaaS subscription, transaction fees, or hybrid models aligned to your business structure.
Technical team manages connections to core systems, payment processors, and regulatory reporting.
Built-in TIRA and IRA compliance workflows with automated documentation and audit readiness.
Redian Software is a global technology partner delivering AI-driven insurance systems, core banking & fintech platforms, and enterprise digital transformation. With engineering hubs in India and Kenya, we serve clients across the USA, UK, Middle East, and Africa.
We empower financial institutions, insurers, SACCOs, MFIs, and NBFCs with modern, scalable technology — combining deep domain knowledge with flexible stacks like Zoho, Odoo, Salesforce, and custom-built frameworks, always localised to regional regulatory needs.
Visit rediansoftware.comSpeak to our team and see InsurOps in action — tailored to your market and workflows.